Making data-driven decisions just got easier. With SuccessKPI, create immediate value for your business and improve customer satisfaction with advanced business intelligence for Amazon Connect.
Leverage pre-built, fully integrated AI and Machine Learning capabilities from a simple integration. Create a personalized experience for your customers and empower agents.
See How it Works
Set up a full featured Amazon Connect contact center solution in minutes with our easy wizard — Contact Center Builder — that gathers your contact center requirements, including hours of operation, queues, phone number, and agent details and builds a complete solution without the need for expensive technical resources.
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Bringing SuccessKPI on board was one of the easiest implementations I have experienced. On day 1, we were able to start listening and scoring calls. It was as if someone turned the data lights on for Edcor. — Terry Lang, Director of CX at Edcor
Automatic PII Redactions, Built-in Risk-Mitigation Features
Third party certified PCI, SOC2, HIPAA, GDPR, CCPA, LGPD compliant
100% Uptime
Set-up in minutes
1000, 10,000 or 100,000+ agents
