Frost & Sullivan Webinar May 27: Agents like AI but why? How to implement, build trust, and deliver results.

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Home Resources Webinar Frost & Sullivan Analyst Webinar: Insights for Contact Center Optimization

Frost & Sullivan Analyst Webinar: Insights for Contact Center Optimization

Watch a discussion with Ankita Singh, Senior Industry Analyst from Frost & Sullivan, and SuccessKPI’s CEO Dave Rennyson for top industry insights on contact center optimization and to dive deeper into topics including:

  • Frost & Sullivan’s insight into the workforce optimization industry
  • Unlocking real-time and historical insights from agent and customer interactions
  • Critical applications of AI in your contact center

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Speaker

Ankita Singh

Ankita Singh

Senior Industry Analyst, Frost & Sullivan

Dave Rennyson

Dave Rennyson

CEO and Co-Founder, SuccessKPI

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