Frost & Sullivan Webinar May 27: Agents like AI but why? How to implement, build trust, and deliver results.

RSVP
×
Home Resources Webinar Unlocking Cloud Success

Unlocking Cloud Success

Join our guest speaker, Forrester Senior Analyst Vasupradha Srinivasan and SuccessKPI CEO and Co-Founder Dave Rennyson as they detail key findings from a newly commissioned study The Frustrating Journey to Cloud Contact Center Success conducted by Forrester Consulting on behalf of SuccessKPI.

The live conversation will cover:

  • Why 40% report having limited success with their CCaaS migration efforts
  • Top challenges businesses face in optimizing their cloud contact center
  • Why 79% agree cloud toolsets are essential for cloud contact center success
  • Opportunities for driving better business outcomes

Watch On Demand

Speakers

Vasupradha Srinivasan

Vasupradha Srinivasan

Senior Analyst, Forrester

Dave Rennyson

Dave Rennyson

CEO & Co-Founder, SuccessKPI

Related Content

Agents like AI! But Why? Find Out How to Implement, Build Trust, and Deliver Results
Upcoming Webinar

Agents like AI! But Why? Find Out How to Implement, Build Trust, and Deliver Results

Why 88% of organizations report improved agent satisfaction from AI—and how to replicate it

Register Now
Frost & Sullivan Global Research
On Demand Webinar

Frost & Sullivan Global Research

In this webinar, Alpa Shah, Global Vice President at Frost & Sullivan will join…

Watch Now
Take Control of your CX with AI-driven WEM
On Demand Webinar

Take Control of your CX with AI-driven WEM

In this fireside chat, Sheila McGee-Smith, President & Principal Analyst of McGee-Smith Analytics, and…

Watch Now